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Frequently Asked Questions

How do I sign up to work out at your gym? Is a consultation required to start training or physical therapy at OutFitness?

While not required, we encourage everyone who is interested in training at OutFitness to schedule a free 30-minute consultation with Sydney through our booking system, found under the Scheduling tab. This will allow for any of your questions to be answered and learn more about the services offered at OutFitness and how they can benefit you. Use the same scheduling system for booking future sessions.

Insurance

HSAs (health savings accounts) are accounts where contributions can be made with pre-tax dollars, and you can use this money to pay for healthcare expenses (such as PT)! Using pre-tax dollars allows your income to be reduced by the amount you contribute to your HSA annually.

FSAs (flexible spending accounts) are similar to HSAs, but less flexible, and you can only opt-in to this as an employee benefit. 

How insurance works in the PT world:

Each insurance plan has a deductible, which is the amount of money that you must spend on healthcare before your insurance will start covering a portion. So, if your deductible is $5,000 per year, you will be paying out of pocket for all of your healthcare needs until you hit that number. 

Once you hit your deductible, your insurance will pay a percentage of the cost for your healthcare visits. The portion that the insurance pays depends on the contract that they have with each individual provider.  

The average cost of out-of-pocket PT in Texas is $155 per visit, and this can rise to over $200 in certain situations. 

All of this means that if you don’t think that you will hit your deductible in a given year (no surgeries, no big medical expenses that insurance will cover), then OutFitness has a very cost-effective way for you to take care of your PT needs!

How do I submit HSA/FSA?

Follow these steps from www.fsafeds.com/file

"Submit your claim in one of these two ways:

Online

Log in to your account.  If this is your first time logging into your FSAFEDS account, you'll need to register first before logging in.

• Once you have logged into your account, click Submit Receipt or Claim and select your Reimbursement Option.

• Follow the step-by-step instructions.

• Upload digital copies of your itemized receipts (and other documentation if needed).

FSAFEDS App

• Log in to the FSAFEDS app using the same username and password as your online account.

• Select whether to submit a claim or pay a provider.

• Follow the prompts to enter claims details.

• Take photos of your itemized receipts (and other documentation if needed) or upload from your mobile device.

• Tap Submit Claim to authorize the claim and finish the submission."

What if I don't have time to do sessions at the gym but want workouts from OutFitness?​

We're so glad you asked! We'd be more than happy to get your going on your fitness and health goals, even if you're physically in the gym with us. You can purchase workout templates here as PDFs to complete sessions on your own time and at your own pace.

Where is OutFitness located?​

Currently, OutFitness is ran out of Sydney's home. Her garage is equipped with all required equipment for training and physical therapy sessions.

What is your cancellation policy for sessions?​

Sydney Young has a 24-hour cancellation policy. If you cancel an appointment less than 24 hours in advance of the scheduled time for such appointment, you will be asked to pay for the full price of the appointment. 

 

This cancellation policy applies regardless of the reason for the cancellation, whether due to inadvertence, scheduling conflicts, weather, force majeure events, Acts of God, illness, death, infectious diseases, pandemics, contagions, or any other cause or reason whatsoever, regardless of whether such cause or reason is within my control or is due to circumstances beyond my control. No cancellation shall be considered effective unless Sydney Young is notified of such cancellation by contacting Sydney Young in writing, in person, or by phone and she acknowledges and confirms the receipt and effectiveness of such cancellation. Sydney Young reserves the right to make exceptions to this cancellation policy on a case-by-case basis without waiving its right to enforce this cancellation policy in the future.

Do I have to be part of the LGBTQ+ community to work out at the gym?​

You do not! OutFitness was built to be a place for the LGBTQ+ community, however we know that we need our allies to show up, both in and outside of the gym. We have several clients that are allies, and we are so happy they are here. We just ask that you are respectful of the space and remember what we stand for. See the about page for more!

 

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